Delivery information

We deliver Monday to Friday during regular business hours.
After your order has been shipped from our suppliers warehouses,

delivery times will be approximately:

Delivery dates are not guaranteed and subject to courier availability. Please allow for up to 5 additional business days.
Standard deliveries are Kerbside Drop-off (Door-to-Door) only (not delivered inside your premises)

• Standard deliveries are completed by a single driver to keep costs down
• Standard deliveries do not allow delivery date/time reservations
• If you require In-Store Delivery (Premium Delivery Service), plus any additional services such as removal of old appliances, removal of packaging or a precise day/time for delivery,

Leave a memo when check out so that we can arrange this to private courier.

Premium deliveries are In-Store (delivered inside your premises) 

• Premium Deliveries are completed by two-men teams and provide some Additional Premium Delivery services
• Premium Deliveries do not include shopping centres, without a special quote
• Premium Deliveries do not include flights of stairs, without a special quote
• Premium Deliveries do not lifting heavy equipment over counters, without a special quote
• If you require In-Store Delivery (Premium Delivery Service), plus any additional services such as removal of old appliances, removal of packaging or a precise day/time for delivery,

Leave a memo when check out so that we can arrange this to private courier.

Once you’ve completed your purchase, our system will process your order and send you an email to confirm we have received your information. In the unlikely event that we have to change anything about your order, we'll be in touch asap.
Your tracking number will be sent a couple days after your order has been processed and you will be able to self-monitor your delivery on the courier's website or We’ll keep you update by SMS or email. If you need any assistance, you can always email us for support

We request all couriers to call you the day before delivery to arrange an approximate delivery window. We use private couriers for all deliveries including TNT, StarTrack, Cope Sensitive Freight, AirRoad and others, depending on the items and your location.
If you require removal of old appliances, must be disconnected, and drained in order for couriers to collect and dispose of them.
Large Item Deliveries

• Measure: Use a Measuring Tape
• Access
• Purchase

 

 

Catering Sale partners exclusively with Australia’s only dedicated hospitality equipment funder, Silver Chef. For 30 years Silver Chef have helped more than 30,000 customers – from start-up cafes to large restaurants and hotels – realize their business dreams. 

SilverChef’s Rent-Try-Buy® solution is a 12-month agreement that lets you try before you buy and gives you five flexible options to choose from throughout the term of your contract. ✔ Upgrade equipment at any time ✔ Purchase equipment at any time and receive a 75% net rental rebate on your payments made in the first year  After your 12-month agreement ends, choose your option: ✔ Continue renting and the purchase price will continue to drop ✔ Return equipment with no further obligation, or ✔ Work towards ownership with Easy Own® and enjoy a 30% discount on your weekly payments over 36 months